Here you will find the answers to your burning questions.
What is My Trip Quest?
My Trip Quest takes out the hard work and time spent searching for the best flight deal. For a small fee, our flight experts find you the lowest possible flight prices and the best itineraries using our amazing flight hacking skills and knowledge. We take the flight information that you give us as into consideration. The result is low airfares and better itineraries. We also can do research on your destination and find you cool things to do.
Is My Trip Quest a travel agency?
No. We’re not a travel agency. Travel agents often take commission from airlines so it’s in their interests to sell you more expensive fares and favor certain airlines. My Trip Quest is 100% independent, which means we really can find you the lowest fares available.
Can you book my ticket?
We do not actually book tickets for our clients: we simply conduct the search, get you a great deal and then provide guidance to you to help you book it direct from the cheapest source. However, if you are part of our concierge service then we will be able to book your flights for you
What kind of flights should I use My Trip Quest for?
We recommend that you use our service to find flights that have a total minimum price of around US$ 350. However, we are more than happy to look for any type of flight for you.
How much does My Trip Quest Cost?
We have pricing starting from $30 for a one-way fare whether it is in economy, business or first class. Your search fee will be calculated depending on your requirements and shown to you before you will be asked to pay.
How does My Trip Quest work?
One Off Quest : You tell us about your trip, pay the fee and one of our Flight Experts will get in touch with you within a few hours to discuss your request. Then they will begin the search to find you the cheapest flights and the best itineraries.
Research Quest: You tell us which city you are visiting, the kind of things you like to do and the things you hate doing. We then get back to you within 72 hours with a list of ideas and useful information about where you are traveling to.
Concierge Quest: This is our white glove service tailor made for the busy consultant that travels at least 3 times a month or someone who wants us to look after every last detail. We look after everything from flights, to restaurant reservations, to finding cool events to attend and more. We hold your hand every step of the way and are on call to help you during your trip.
Why do I have to pay a fee?
Although our flight quest experts have quick fingers and years of experience, it still takes them a few hours of intense hacking to find the right flights for you. We need to ensure that they are compensated for their time. This is why we ask for the fee upfront. Although we are confident that our Flight Experts will be able to fulfill your requirements, if for any reason they are unable to find you an itinerary, you will be refunded. Just remember we are saving you time so you can go and work on things you love.
What kind of information do I need to provide when I make a request?
The more information you provide, the more options our flight quest experts will be able to come up with. We suggest that you provide a comprehensive overview of the dates you can travel, your preferred departure and arrival times, maximum number of connections, and which class you want to fly in.
How long will it take for a My Trip Quest flight quest expert to get back to me once I ask for help?
We guarantee we will get in touch with you within four hours of your initial request. As our flight quest experts are located all over the world, it will usually take much less than four hours for one of them to accept the quest.
If I decide not to book the flights my flight quest expert finds for me do I get a refund on the search fee I paid?
No. If you change your plans or simply decide not to book the flights that your flight quest expert found for you, we will not be able to refund the search fee. Our flight quest experts often spend several hours performing searches to get you the right fares and need to be compensated for their time.